Have you noticed that just about everybody who is anybody has a “PA” these days? The corporate flight attendant works closely with his or her client’s PA to make sure they can provide the support on the road that the client needs when the PA can’t be there. We become their extension, a sort of PA in the air, if you will.
Our company started out quite humbly by stepping in to fill an unmet need in private aviation. We took highly trained corporate flight attendants and gave them additional training in pet first aid and nutrition as well as pet in-flight safety protocols to provide a safe, secure environment for clients traveling with their pets. Over time we added layers of service and became more of a personal assistant to our clients and found ourselves flying more and more missions with only humans on board. It seems our extra attention to detail and willingness to think “outside the tube” was something that clients valued and desired.
We are finally evolving from Sit ‘n Stay Global to airPA to embrace the full concept of our services. You see we have embraced the concept that our clients want more than VIP service from wheels up until the the door pops open. We are entrusted with valuable information that allows us to become an integral part of their travel team to make travel feel less like a departure and more like another productive day.
So for those who want something more, perhaps this is the place. In addition to amazing VIP in-flight service, we also offer our concierge service and of course we continue to cater to our furry clients as only we can. People flying on private jets expect the best, we just think they should get it.
We talk a lot about K9 cancer here… How to recognize it, how to fight it, how to help with the fight and how to live with it. Some days though, it just gets personal. This is one of those days.
Last night, Hemangiosarcoma stopped by and paid a visit to one of our dear pack members. You never leave the porch light on for Hemangiosarcoma, rather it shows up uninvited and sneaks in through an unlocked window and steals your most valued treasure. With other cancers you see them coming, or at least you know you’re living in kind of a bad neighborhood. This one? BAM! One strike and you’re out. It happened with our very first dog, Bob, and we had never even considered cancer so when the vet ran that long word by us it didn’t even stick. I have to admit, I couldn’t tell you what Bob died of until our next Golden, Buddy, got cancer and I started doing research. With some Hemangiosarcomas, say of the skin or spleen, you might get a little time. With Bob, it was on his heart. Typically you get hours, maybe a few days to say goodbye. You go from seemingly healthy dog one minute to collapse and incredibly difficult decisions that aren’t really decisions at all. Then all you have left is a beautiful memory looking back at you…
So that’s how our obsession with fighting the fight began. Last night, that obsession was renewed as the thief returned and quickly took one beautiful soul from this earth. We heard in the afternoon that he had collapsed and he was gone before we went to bed. Mackey was the first big red dog that sat on me (not near me, but ON me) a week after Buddy departed and looked into my eyes and let me know we could go on. He let Buddy visit. He was the gentlest of souls.
Mackey lived a very large life with the coolest family. Did I mention he was a surfur dude?? Yup, one of SoCal’s finest in the day. Even though Mackey was a gifted surfur, his real gift was his kindness and pure presence. He embodied “Being the dog.”
So today we raise a paw to Mackey and his amazing family. We are grateful to all of those, like the Animal Cancer Foundation, that are working tirelessly to crack the code on this beast so it can rob no more. Mostly, we are reminded to recognize when we are in the presence of a pure soul and cherish that moment. Thank you Mackey, and Godspeed my friend.
Hey efurrypawdy, Maxx here. I’m still working on finding my voice, but I have noticed something this Holiday season that I gotta share. Now let me remind you, I’m a dog. Ok, take a moment and recover, it’s true. Here’s a picture of me, well, being a dog:
Yup, I’m wearing the forest here. But I digress. So dogs learn slowly about the holidays. We don’t much care if you celebrate Christmas or Hannukkah or Kwanzaa or the Solstice or refuse to celebrate. We have noticed folks just getting crazy this time of year shopping fur the perfect gift.
Crazy right? And then one day I was walking in the forest where I had gathered all of that glorious greenery that Mommers promptly removed when we returned home, and we came upon an awesome sight. Right in the middle of the forest was a decorated tree. All alone. All sorts of ornaments hanging on it. What the woof?? There was a bag hanging from it with a card in it. Mommers went ofur and read the card. WOW. The ornaments were for dogs that had walked that trail before and could walk beside us no more. The angel that started this left a bag of ornaments and a pen. Each day more ornaments appeared. It is such a sacred place in the forest to stop and remember those who we have loved and still love…
And it was then, as Mommers would stop efurry day that it started to become clear to me. What matters most and what stays with humans is presence, not presents. Each of those ornaments represented the presence someone so dearly wished they could enjoy again. Nobody could shop for that. No decorating or lights could make that happen.
Later we walked by a manger scene. I noticed the “wise” men brought gifts that were quite expensive. Mommers explained to me that the baby in the animal straw bed was sent to us from God to let us know we were loved and not alone. I looked up at her and blinked. “Well of course” she said. It WAS completely natural to bring this peaceful being into the world among the original angels. The animals. The animals brought no formal gifts. They were the gifts. They were present. They would not leave until it was safe.
So try not to worry this season or during the coming year so much about fancy gifts or things. Humans worry too much about that! Try to bring the real present… presence. See what someone needs and be there for them.
Furry Days to all, and to all a GREAT night. May all of your dreams come true!
Surprisingly we are still having discussions about the importance of a third crewmember on large cabin aircraft. Perhaps we have been discussing points that are simply too obvious and need to consider some of the benefits of a third crewmember that nobody really wants to think about. The things we are trained to do and keep current on, are often things nobody wants to talk about in everyday conversation. The things we think about during every takeoff and landing would make many passengers a bit nervous. Most would rather focus on our ability to prepare world-class cuisine and make the bedding look really pretty.
These are private jets where no expense has been spared to have the very best provisions for safety and security. Many are equipped with a Tempus unit *, defibrillator, MedAire subscription **, smoke hoods, and life rafts that are top shelf. It seems incongruent that the flight departments or corporations might think a third crewmember would be a luxury or unnecessary expense. When the third crewmember is viewed that way, it may be because the decision makers have become distracted by the “cabin attendant persona” who makes everything beautiful and presents five star cuisines. It’s human nature to focus on that, because nobody wants to think about what we’re really trained to do and how we support the operations of the flight department invisibly, if done correctly.
1. Flight deck support
A well-trained and experienced cabin attendant can ease the workload for the flight deck by completely managing the cabin. This allows the pilots to remain focused on flying and completing associated duties. They never have to divide their attention to maintaining a tidy cabin and lav, preparing and serving food, or checking to make sure everything is operating correctly in the aft section of the aircraft. The cabin attendant can also ensure that the pilots remain properly hydrated and nourished, as well as, provide breaks so they can maintain focus.
2. Medical first responder
Your third crewmember is trained as a medical first responder. Your pilots are trained as well, but you don’t want one of your pilots leaving the flight deck to assist while the other one manages an emergency landing to get a critically ill passenger to a trauma center. Perhaps you feel comfortable because you have a doctor on board as a passenger, but what if the person who becomes ill is the doctor? Having someone on board who is trained in field response for in-flight emergencies and has experience in triage assistance in case of an accident is not only a good idea, but a safe one.
3. Fire fighter
Your crew is trained to fight an in-flight fire. This is something nobody ever wants to encounter and tries very hard not to think about. If there is a fire, discovering it early is essential. Having a highly trained and experienced third crewmember is critical as a fire rarely starts in the cockpit. A third crewmember is trained to detect the first signs of any overheating or a hidden fire. They are trained to detect and fight fires behind the walls and under the floors. You don’t want to think about that. Flight attendants practice staying calm and fighting these types of fires with hands-on training every year. A third crewmember can be fighting the fire while both pilots concentrate on getting the aircraft on the ground safely, which is the first priority in a fire. You will be very glad to have a third crewmember on board in this situation.
4. Security detail
Welcome aboard, the cabin looks beautiful and pleasing every time of course. Your trained third crewmember can make the cabin look beautiful, but also focuses on every item in the cabin, allowing them to detect any new or unidentified items that are present while the pilots focus on flight related items. Security is always a top priority, but what if we were to learn in-flight that we have a bomb on board? Your third crewmember would know the safest location for it and how to build a safe compartment around it, while staying calm because they have practiced this annually. Your pilots know this too, but having a third crewmember allows your pilots to stay focused on flying and communicating with the ground, while the third crewmember deals with the threat. They have also been trained in hostage negotiation and defense tactics.
5. Flight department team member
The third crewmember can ease the load for your entire flight department by restocking the aircraft upon return from a mission. The cabin attendant knows better than anyone exactly what supplies have been depleted during a trip and can easily keep track and re-stock the aircraft upon return. Other duties can include management of linens and china, stocking items onboard , and maintaining passenger and crew profiles. This can free up your flight department for their main duties, such as dispatch and accounting.
We might as well take a direct look at the elephant in the room and address the issue of privacy. This is the number one issue many private jet owners have with bringing a third crewmember on board. Please realize that a properly trained cabin attendant knows how to be available, but invisible. Discretion and owner privacy are top priorities. If you don’t feel like you can have your own space or your discussions are not secure, you don’t have the right crewmember. It’s that simple. Not every person will be the right fit for your operation, but it is worth it to find the one that will work with your needs and style, allowing your flight department to gain all of the benefits that a third crewmember can bring to your team.
Try thinking about the third crewmember as an extended member of the flight deck crew and an addition to the flight department staff, as well as a fire fighter, emergency first responder, and security specialist who will also fill in as a culinary artist and concierge on the side. Maybe that will help define this role in a way that makes sense. There’s just so much of that role that people really don’t want to think about, but your third crewmember trains every year on many items to make sure they stay in top form. Your third crewmember is just like your fire extinguisher and your life raft. You really hope you’ll never have to use them for their true purpose, but you wouldn’t dream of not having those essential pieces of safety equipment on board for the one time that you do need them. The difference is you can actually use your third crewmember for so much more on every mission.
Resources in this article:
View original post: http://www.universalweather.com/blog/2014/10/completing-your-flight-department-the-importance-of-a-third-crewmember/#ixzz3GEuAne9o
Follow us: @universalweathr on Twitter | universalweathr on Facebook
Hey everypawdy, Maxx here. Ok, I admit my blog posting has been a bit slow and sporadic. Truth is, as a young pupper it has been a bit hard to find “my” voice. Oh I know my Mommers would beg to differ. She hears my voice plenty and we are working hard on controlling that voice, but I digress.
So here we are in the month of May, which is a big one fur us since it is Pet Cancer Awareness Month and also the month that we lost our namesake Buddy. Kind of reaches out and gobsmacks us efurry year. Yup, we get gobsmacked too! Happens to efurrypawdy, don’t think it doesn’t. Some days Mom will sit with a far away look, and she will just kinda go fur a walk with me but be far away. Dogs know this. I want to be more like Buddy, but I’m just a pupper… I can’t write much because I get so many words wrong.
But now? NOW I am two! TWO! It’s like I woke up and have things to say. Ya know I was looking ofur some of Buddy’s old stuff and he was wise, the force was strong with him it was. He barked about how dogs only know one time, and that is NOW. I think it’s a good time to re-visit that concept. Bud was reminding us that when dogs have a bad day, they work through it and then it is over and the next day it is behind them and they are on to a new day.
Same can be said fur having new fur in your life. It doesn’t mean at all that you have to let go of what was, or that special something. Heck no! What ya do have to focus on is NOW. Don’t miss today for yesterday or tomorrow. So go ahead and hold on to that old love, it was real and true! Today, though, today is now and worth enjoying NOW. Making it the best won’t take one bit away from what was and it won’t ruin your chances of a great day tomorrow. Cool how that works. Dogs get that, and I just wanted to pass that along. Just another pearl of wisdom that I like to boil down into the simple phrase: “Be the Dog…”
You’re welcome BOL